Frequently Asked Questions

Ordering

How do I place an order?

Simply browse our store, add the items you want to your cart, and proceed to checkout. Follow the steps to enter your shipping details and complete payment.

Can I modify or cancel my order after placing it?

Please contact us as soon as possible at arstandardsupport@gmail.com if you need to modify or cancel your order. Once an order has been processed or dispatched, we may not be able to make changes.

Payments

What payment methods do you accept?

We accept all major payment methods supported at checkout, including credit/debit cards and UPI. 

Is my payment information secure?

Yes. ARstandard uses Shopify's secure, encrypted checkout. We do not store your card details.

Shipping

Where do you ship to?

all across India.

How long does delivery take?

4 to 5 working days

Order Tracking

How do I track my order?

Once your order is shipped, you will receive a tracking number by email. You can use this to track your order on our Order Tracking page.

I haven't received a tracking number. What should I do?

Please allow 1 business days after placing your order before expecting a tracking update. If you still haven't received tracking information, please email us at arstandardsupport@gmail.com.

Returns & Refunds

What is your return policy?

Please refer to our Return & Refund Policy page for full details.

How do I request a return or refund?

To initiate a return or refund, please email us at arstandardsupport@gmail.com with your order number and reason for the return.

Customer Support

How can I contact customer support?

You can reach us at arstandardsupport@gmail.com or via our Contact Us page. We aim to respond within 24–48 business hours.